Product and Material FAQs

What type of leather do you use for your jackets?
We use premium full-grain and top-grain leather known for its durability, comfort, and rich finish. Our leather ages beautifully and develops a unique character over time.

What is the leather thickness of your jackets?
Our jackets are crafted from 0.9 mm to 1.3 mm thick leather, offering the perfect balance of flexibility, comfort, and protection.

Are the jackets waterproof?
Our leather jackets are naturally water-resistant but not fully waterproof. They can handle light rain but should not be exposed to heavy moisture.

Do you offer jackets in different colors?
Yes! Our leather jackets are available in multiple colors, including classic black, brown, tan, and more depending on availability.

What type of leather is used in your jackets?
We use high-quality cowhide, sheepskin, and lambskin leather, carefully treated to ensure softness, durability, and a premium feel.

Are your jackets suitable for everyday and professional use?
Absolutely. Our jackets are designed for both casual wear and professional styling, offering a perfect blend of fashion and function.

Can I order a custom-designed jacket?
Yes, we offer custom jacket designs. Simply fill out our custom design form, and our team will contact you to discuss your requirements.

Do the jackets come with pockets or additional features?
Yes, most of our jackets include multiple pockets, durable zippers, and functional detailing. Custom features can also be added upon request.

Are your jackets unisex?
Yes, our jackets are designed for both men and women, with styles and fits available for all.

What size should I choose?
We offer a range of sizes. Please refer to our size chart for accurate measurements or contact us for personalized sizing assistance.

Shipping & Returns FAQs

How long does it take to receive my jacket?
We have a 1–2 day handling time and offer standard delivery within 3–5 business days for USA and 5–7 business days for International. Customized orders may take longer.

Do you ship internationally?
Yes, we ship worldwide. Please note that remote areas may incur an additional delivery charge.

Can I track my order?
Yes. Once your order is dispatched, you will receive a tracking link via email (DHL, UPS, or USPS).

What is your return policy?
We offer an 30-day return policy. If you are unsatisfied, contact us first. Once approved, we will provide the return address. The buyer is responsible for return shipping.

Are returns free?
Return shipping charges are the buyer’s responsibility unless the item is defective or we made an error.

Can I exchange my jacket if it doesn’t fit?
Yes, we offer exchanges for size or color. Custom items are non-exchangeable unless faulty.

Custom Orders & Support FAQs

How do I order a custom jacket?
Fill out our Custom Design Form on the website. Our team will contact you to finalize the details.

Can I get my logo or initials added?
Yes, we offer personalization services such as embossing or engraving. Additional charges may apply.

What if I need help with my order?
Our support team is available to assist you. Email us or use live chat on our website.

Do you offer other leather products besides jackets?
Yes! We also offer coats, vests, gloves, bags, and more. Stay updated with our latest collections.